SMS Opt-In Process
Last updated: July 7, 2026
Who receives SMS from Heyfield
Heyfield is an AI phone receptionist for U.S. home-service businesses. The only people who receive SMS from Heyfield are our own registered customers — business owners who create a Heyfield account. We never send SMS to their callers, leads, or any consumer under this program, and we send no marketing or promotional texts.
Messages are transactional account notifications: alerts and summaries for calls answered by the AI receptionist, appointment confirmations, follow-up reminders for new leads, and one-time passcodes used to verify the owner's mobile number.
Where consent is collected
Opt-in happens on the Contact Information step of account onboarding at heyfield.app, behind account sign-up. The owner enters their business mobile number directly beneath the following disclosure, then confirms the number by entering a one-time code we text them. No account notifications are sent to any number before it has been verified this way.
This is the exact screen shown during onboarding (reproduced here because the wizard itself requires an account):
Contact Information
Where should we send call notifications?
SMS Notification Number
By tapping Verify, you agree to receive a one-time verification code and, once your account is active, account notification texts from Heyfield at this number (call alerts & summaries, appointment confirmations, follow-up reminders). Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and SMS Terms.
Program details
- Program: Heyfield Account Notifications — transactional SMS only
- Message frequency: varies with the call and appointment activity of the owner's business
- Cost: message and data rates may apply
- Opt-out: reply STOP to any message; delivery to that number stops immediately
- Help: reply HELP to any message, or email support@heyfield.app
- Privacy: mobile numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes
Full terms: SMS / Text Messaging Terms · Data handling: Privacy Policy